Our flight from Greenville, SC to Dallas arrived punctually but we were being needed to remain while in the plane on tarmac for almost 90 minutes creating numerous to miss out on connecting flights. AA screwed up again–no-one satisfied with remaining treated like cattle; you have not appreciated your prospects.
Be sure to investigate this so other travellers received’t contain the identical expertise…..I would like a reply from You furthermore may..
When we boarded flight 556 in monte go bay nowadays we ended up the main people within our area on the cabin and we seen a backpack tucked powering row 8 without having person anyplace that it belonged to . We pointed it out to a person having an AA uniform who appeared to be a passenger and he was really impolite expressing it belongs to an AA personnel and obviously I must have never been on such a airplane before. My husband and I feel incredibly awkward with this sort of reaction from 1 within your workforce!!
At sign in for flight 2356 my bag was seen by staff as oversized. Positioned in sizing Verify & was 1 inch to tall . My gripe- my husband with identical bag was not ( diff color) asked to dimension Check out. observed numerous clearly too tall baggage previous Verify pt. your dropping $.
my flight 5151 out of savannah to charlotte 405pm was delayed for four one/2 hours with a flat tire no tire for the savannah airport to repair it so we had to look ahead to another battle from charlotte to bring the tire to us then we experienced to attend once again for an additional flight to provide the Device to repair service the tire . we had been told to create our on reservation for new tickets and but after we referred to as in there was no information of the delay my stress stage is confused, laura a AA staff attempted to help and got extremely annoyance simply because she had a tough time location me and my loved ones together I had been instructed to have a seat and she would attempt later on soon after helping other purchaser at that point I felt like I didn't make a difference following sensation that I wasn't vital I ask for 2 meal ticket so we could try to eat for the reason that if flight wasn't delayed I might have be residence for meal at 7pm in Cleveland ohio I have not taken this airline just before you should allow it to be ideal and switch 2 spherical excursion ticket
be there? After which NO place for them to remain til early morning!! I hope There is certainly some payment for me in this situation. I was really unhappy While using the way American Airlines managed my flight.
No gate supervisor on scene. However not telling the gang for the gate a thing. When. I questioned was explained to the flight experienced boarded but not taken off. But no explanation regarding why. It’s not a temperature factor plus the flight continues to be recreated.
I Hope points don’t get cancelled for the last minute. Myson is often a storm watcher, and it is fearful as I am. My Mother is possessing surgery upcoming 7 days and expects me there Risk-free and seem. Please continue to keep that in mind. I am going to do my share of praying and hope this may work out.
I recognize that it may be some time just before USAIR and American computer software are going to be synched. But, there is no reason behind your brokers to be so disconnected.
I am sorry to state that our practical experience in the AA counter in Newark was below stellar – Of the two client service reps with the counter aiding travellers examining in, 1 devoted her time to ONLY First Class travellers, and one other woman appeared to do as small as feasible – way too occupied stressing about what Anyone else was doing – all besides what she could BE accomplishing! As the road grew longer, the considerably less fascinated she check out this site turned, and her Mind-set was horrific – It took us much less time to get on the Airport than it did standing in line to examine in! (above an hour or so with only four people in front of us). By the point we stepped up on the counter – a brand new agent got on board – we needed to “tranquil ourselves down†– you'll be able to visualize how the other forty or so persons started to truly feel driving us! As you frequently try to inform us, you “treatment†concerning the passenger, which particular person could use a little attitude adjustment – or obtain her A further situation!
purchaser service agent within the “engineeringâ€/web workforce named lisa truly HUNG UP on me when i was speaking. i’ve by no means had this kind of bad experience in advance of. she was very impolite prior to hanging up.
I had been delayed on Monday feb 15th two times ahead of staying cancelled and bumped to Tuesday. When I used to be annoyed I recognized. Then at ten:30pm I get a textual content declaring my Tuesday flight was cancelled until Wednesday.
When checking in at IAH, the staff members driving the AA desk ended up all chatting and referring to family vacation. They appear aggravated that we had a lot of luggage. The additional get the job done was acquiring in their way. This was not the way I envisioned to start my excursion.
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